Confidentiality

We will ask you to provide details about yourself to make sure that you receive the best possible healthcare and treatment. This will improve healthcare services for all and ensures that your records are maintained correctly. Although you can decide how much information you wish to give or withhold, certain information is needed to treat you safely. If you are asked to email the practice, your email will be uploaded to your medical record and the original email deleted. If you are asked the email images, ie of a rash or similar, again these will be uploaded and then deleted.

Who else may see my information?

Other healthcare professionals eg hospitals, community support services, health visitors, district nurses, community midwives, also partner organisations.

All on a ‘need to know’ basis

Only properly annonymised information is used for research and statistical purposes. Except where required by law we do not give anyone information unless it is needed for your treatment or you have given permission.

Can I get access to my records?

You are entitled to access to your medical records online. Please ask at reception for the relevant form.

How do we protect this information?

We understand the personal and sensitive nature of the information and all staff are under a legal duty to keep records confidential Records are stored securely to prevent unauthorised access.

Freedom of Information

The ICO published a Model Publication Scheme that all public authorities were required to adopt by 1st January 2009.